Job Description

POSITION SUMMARY:

Utilizing clinical social work techniques and theory, consults on, assesses, and intervenes with high-risk patients and their families regarding the impact/amelioration of emotional and social problems. Duties also include, but are not limited to, conducting psychosocial assessments, making a psychosocial diagnosis, planning and implementing effective treatments, evaluation, education, coaching and mentoring of the patient (client) and family members. The position consults with, collaborates and communicates with a wide range of social, governmental and legal agencies, courts, schools, clinics, other hospitals, physicians and other sources in the overall care of the patient.            

The Pediatric Hematology Social Worker plays a critical role in delivering comprehensive, wrap-around psychosocial support to children with hematological conditions, including those impacted by Sickle Cell Disease (SCD), and their families. In close collaboration with the multidisciplinary hematology team, the social worker helps patients and caregivers navigate the emotional, mental health, and social challenges that often accompany chronic illness. This position is deeply integrated into the clinical workflow, providing support from initial diagnosis through adolescence and the transition to adult care. The social worker will see patients both in the outpatient clinic and during inpatient hospitalizations, ensuring continuity of care across settings.

**In addition to primary responsibilities in the Pediatric Hematology Clinic, this role may also provide cross-coverage and float support to other outpatient specialty clinics, including OB/GYN, Neurology, and Oncology, as needed.

Position: Clinical Social Worker - LCSW

Department: Pedi Heme

Schedule: 40 Hours (Days)

Monday-Friday 8a-4:30p

ESSENTIAL RESPONSIBILITIES / DUTIES:

ESSENTIAL RESPONSIBILITIES:

• Provides psychosocial support in both the outpatient Pediatric Hematology Clinic and inpatient hospital settings to ensure continuity of care.

• Completes biopsychosocial assessments and other specialized trauma assessments, utilizing the department’s psychosocial assessment tool as a guideline.

• Provides brief, solution-focused interventions and develops safety plans with patients as needed.

• Provides trauma-informed, strengths-based, crisis interventions on behalf of patients and families as needed.

• Develops rapport and maintains effective therapeutic relationships with patients and families.

• Utilize Social Work techniques including motivational interviewing, reflective listening, and trauma-focused cognitive-behavioral treatment to support patients and families.

• Utilizes Social Work techniques and theory to assist patients and families in coping with newly diagnosed and or chronic illness to achieve improved functioning and emotional state.

• Ensures that admitted patients (inpatient) and family remain apprised, involved, supported and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact.

• Communicates and collaborates effectively and proactively with multi-disciplinary medical teams and community providers on behalf of patients and families.

• Screens and assesses patients for needs regarding social determinants of health.

• Screens and assesses to identify protective needs relative to child/disabled/child abuse, intimate partner violence, and community violence.

• Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates.

• Provides referrals, counseling, case management and advocacy on behalf of patients and families relative to health issues: substance misuse, disabilities, mental health concerns, homelessness and end of life needs.

• Provides consultation and referrals relative to community resources and a broad range of services, including, but not limited to: healthcare support services, social services, financial assistance, child-care, housing, financial entitlements, clothing, transportation, food pantries, etc.

DUTIES:

• Utilizes the electronic health record (EPIC) and other IT interfaces as necessary to track and monitor patients.

• Begins assessment for an inpatient within 24 hours of referral and completes within two interviews or within seven working days of referral.

• Begins assessment for an outpatient as soon as patient permits and completes within two interviews.

• Completes assessment for an Emergency Department patient within four hours of discharge.

Programmatic Support & Group Facilitation

• Co-facilitate the monthly SCD support group in collaboration with the adult SCD social worker. 1st Thursday of the month from 6p-8pm.

• Organize annual holiday gift distribution and assist families with applications for external support programs like Hole in the Wall Gang Camp.

• Maintain clinic-specific lists of campers and gift recipients to ensure timely and equitable access.

• Complies with departmental, regulatory, and professional requirements for documentation and data collection.  Submits department statistics and other records and reports within required time frames; when required.

• Maintains patient confidentiality according to hospital policy. Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.

• Notes in medical record the exclusion of critical patient information and its availability.

• Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies. Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature.

• Participates in social work committees and departmental work groups.

• Provides other administrative and special project assistance as required or assigned.

• Promotes a positive and collaborative work environment supportive of the hospital’s missions and goals.

• Remains knowledgeable of and follows appropriate policies, procedures, and work standards, including but not limited to, policy regarding hours of work, absenteeism, and tardiness.

• Attends hospital required and relevant meetings, training sessions or activities, as assigned.

• Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency.

• Maintains competency in areas of responsibility to ensure quality of care.

JOB REQUIREMENTS

EDUCATION:

• Requires Master’s Degree (MSW) from an accredited School of Social Work to be obtained prior to employment.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

• Requires a Massachusetts license as a Licensed Clinical Social Worker.

EXPERIENCE:

• Requires level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, generally acquired through one to two years on-the-job training.  Pre MSW experience will be considered.

• Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).

• Excellent English language skills to summarize and communicate orally and in writing moderately complex information in varied formats to internal and external customers.

• Cultural sensitivity and comfort with a wide range of racial and ethnic populations. Bicultural/Bilingual competency a plus. 

• Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers. 

Equal Opportunity Employer/Disabled/Veterans

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