Bilingual Customer Service Representative - Russian Job at TapTalent.ai, New York, NY

NTFCYi95SlBPY1JaNC85V2MvV2dLck04bHc9PQ==
  • TapTalent.ai
  • New York, NY

Job Description

We're Hiring: Bilingual Customer Service Representative - Russian! 

Join our team as a  Bilingual Customer Service Representative supporting the  New York Independent Assessor Program (NYIAP)— a statewide initiative that helps Medicaid recipients access long-term, community-based services. This  onsite position is ideal for candidates fluent in  Russian and English who thrive in a fast-paced customer service environment and are passionate about supporting public health programs and underserved communities. .

📍 Location: New York City, United States
⏰ Work Mode: On-site
💼 Role: Bilingual Customer Service Representative - Russian
💲Pay: $20/hr

Job Responsibilities

  • Handle inbound calls and in-person inquiries regarding enrollment services
  • Assist clients with health plan selection and managed care education
  • Process enrollment and disenrollment forms accurately
  • Support mailroom and clerical tasks as needed
  • Maintain accurate and detailed records of consumer interactions
  • Escalate issues to the appropriate staff when needed
  • Provide  Russian- English interpretation for non-English-speaking clients
  • Attend meetings and training sessions to stay current on program updates

Candidate Requirements
Required:

  • Must be available to work  onsite in New York, NY 10004
  • High school diploma or equivalent (college degree a plus)
  • Fluency in both Russian and English (spoken and written)
  • Minimum 2 years of experience in customer service or human services
  • Typing speed of 35 WPM or higher
  • Strong communication, multitasking, and problem-solving skills
  • Professional, dependable, and team-oriented

Preferred:

  • Experience in a  call center or public service environment
  • Familiarity with  Medicaid, managed care, or other healthcare programs

Job Tags

Permanent employment,

Similar Jobs

The Hershey Company

Part Time Food & Beverage Runner - Hershey's Chocolate World $16+ Job at The Hershey Company

 ...years of age or older Availability: Requires availability to work nights, weekends, and holiday shifts Who We Are Hershey's Chocolate World is the most popu Beverage, Part Time, Food Runner, Runner, Bakery, Food Service, Restaurant, Manufacturing The Hershey Company

Wodek Systems, Inc.

Class A Hazmat Truck Driver Job Job at Wodek Systems, Inc.

Class A Hazmat Truck Driver JobDAY/NIGHT Fuel Driver WEEKEND/ MOUNTAIN DIFFERENTIAL!!!!!! (denver metro area)1 craigslist - Map data OpenStreetMapcompensation: Paid Weeklyemployment type: full-timeFUEL TANKER DRIVER ,HOME NIGHTLY AND SLEEPER TRUCKS EARN... 

Dream Opportunity

PARTNERSHIPS MANAGER Job at Dream Opportunity

 ...with corporate employees, and also obtain access to internships/entry-level jobs. The companies we are currently in partnership with...  ...must be available to work in Eastern Standard Time Zone (EST) business hours. Please note that this position is open to U.S. citizens... 

Edgility Consulting

LifeMoves, Chief Philanthropy Officer Job at Edgility Consulting

 ...organization whose mission has been to provide interim housing and supportive services that...  ...of an emerging growth company. The executive team is committed to employee satisfaction...  ...of nearly $75M, the LifeMoves Board of Directors and Senior Leadership have a goal of growing... 

Ghirardelli Chocolate Company

Restaurant & Retail Associate Job at Ghirardelli Chocolate Company

 ...Guidelines Maintain adequate supply of all retail product both on the sales floor and in back stock Ensure all product is appropriately...  ...items for sale per Company Guidelines and Standards Follow Food Safety guidelines and maintain all table tops, serve ware,...